The answer is likely no. Most sales teams are still yet to unlock the full potential of automation, which is a little unfair, considering the heavy software investment for other departments such as marketing and finance.
With so much time wasted on admin tasks in the sales team, automating your financial decisions can be one of the easiest and best ways to improve how you run your sales team.
Here are a few reasons why finance automation can help you and your sales team close more deals.
Customers aren’t the most patient bunch. And who can blame them?
We now live in a world where the power lies entirely in the customer's hands, with literally dozens of options in every buying decision we make.
Customers know that if they don’t have their query answered within a satisfactory timescale, they can take their business elsewhere and buy from one of your competitors.
Showing your customers that you value their time by eliminating any unnecessary waiting will serve you very well when closing the deal.
According to Forrester's research, 66% of adults feel that valuing their time is the most important thing a company can do to provide them with an excellent online customer experience.
What's more, customers are prepared to wait only 45 seconds for a response via live chat.
So imagine how they feel when you take hours - sometimes even days - to get back to them with a decision on whether or not you can secure their finance on a leasing deal.
Leasing automation software now allows you and your customers to be accepted in about 3 minutes.
Imagine how impressed customers will be when, rather than getting back to them, you can just put them on hold for a few minutes and close the deal there and then.
More to the point, this eliminates any risk of them looking on a competitor's site while they wait for your decision, meaning you get the deal every time.
Interested in automating your finance decisions in just 3 minutes? Click here to find out how.
All credit assessments must be accurate to minimise a customer getting a no.
When a human does the checks, they’ll want to ensure that they’re not approving any customers who fall outside of their credit assessment policies.
That’s all well and good, but couldn’t that time be better spent elsewhere?
Full or partial automation of your customer acceptance process provides you with a quick, error-free and uniform credit assessment policy and near-instantaneous decisions.
AI also provides a level of reliability that can't be matched by humans, increasing the likelihood of deals going through.
Automation allows you to do more - by doing less.
Instead of conducting manual credit checks, automating the process frees your salespeople to get down to what matters: finding prospects and closing deals.
Finance automation also reduces your business’ paper trail by automatically generating e-documents that don’t need to be sent in the post, which only adds further delay to closing a deal.
A sound finance automation system will automatically populate documents that your customers can sign online.
Rather than taking our jobs as Hollywood may suggest, automation is coming for our admin and paperwork, saving your sales team time and enabling them to make more money.
