These findings are backed by a recent survey by WorkMobile, which found that two-thirds of businesses waste at least £2,000 per employee every year due to an over-reliance on paper and admin-based tasks.
Over two-thirds (67%) of employees admit their companies are paper-based, including paper forms and postal mail.
Is the same still true of your business?
If you have a suspicion that they might, it’s time to start looking at ways to reduce the administrative burden and lower costs.
As with most things these days, the solution is digital.
Finance Automation software now exists to eliminate all of the boring, mundane parts of the finance application process, meaning you can finally free your sales team from the shackles of Excel, giving them more time to focus on what they're good at selling.
Here are some ways that Finance Automation Software acts as an enabler to sell more equipment.
The more extended customers have to wait, the more likely they will walk away from a sale. Remember, you’re dealing with small businesses who have their administrative burden to bear, so they might have to “come back to it later” if they don't get a near-instant decision. With that comes the risk that they’ll go elsewhere.
It takes some serious work to get a prospect to the ‘Purchase’ stage of the sales funnel. Don’t waste all that good work by keeping customers in the dark over whether they’ll get credit approval – it won’t go down well.
Love Finance’s tool has auto underwriting in-built, meaning that customers get instant credit decisions.
Admin makes it challenging to be proactive. You want your sales team to be across all agreements and act preemptively, reporting and analysing the relevant data – but there are only so many hours in the day.
With Love Finance’s PROPP technology, salespeople are given everything they need to remain in control of all their deals and keep their eye on the ball. Lease management has never been easier.
Do you need to send out all your proposal documents in the post? Consider the impact of doing so: the salespeople will (most likely) have to print the copies themselves and package them up in a document – they might even have to drop them off at the post office.
As well as harming the environment, it’s a poor use of your sales team’s time having to wait for a response.
Customers understand that paperwork and services are being digitised. This has become the norm for the past couple of years, so it won’t come as a massive shock to businesses if their proposal documents and contracts are sent to them electronically to sign.
Love Finance’s technology system can automatically populate documents so that your salespeople don’t have to adjust each proposal with the correct customer details. That might only save them 15 minutes per sale, but it can prove hugely significant when you add it up over a year, as the research shows.
Customer service is a key brand differentiator – doing it better than your competitors, consistently and reliably so – enabling you to do more business. Technology can help inject some consistency into your sales process by automating some of the aspects that a human agent would otherwise do, e.g. making credit checks.
With technology doing the back-end stuff, your salespeople can concentrate on adding value to their service and answering any customer’s questions.
